Resident Reviews
96.4% Satisfaction Rate Add Your Review
  • 100% Satisfaction Rate
    Review 1 of 50: Maintenance on call person brian
    So7 I wanted to reach out and say your maintenance Brian was so very on top of repairing and Unclogging my commode at apartment 2015 I feel he is a great asset to so7! He called and said it would take 45 minutes. He showed up right on time He entered and took care of toilet and placed new parts in a timely manner Sincerely Martha Fairris
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    Review 2 of 50: Lovely experience for prospective tenant
    I was met by Benjamin Amaya, when walked into the leasing office on 5/20/18. He discussed with the available two bedrooms, showed me the floor plan of another, which would be available closer to my move in date and reassured me of the pet friendly nature of the apartments. In all it was a very pleasant visit and I look forward to moving there in Late June.
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    Review 3 of 50: Extremely Helpful
    Carlos is part of the maintenance staff and was extremely helpful. He went above and beyond on more than one occasion and always had a smile and great attitude. Thanks Carlos!
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    Review 4 of 50: Extremely Helpful
    Carlos is part of the maintenance staff and was extremely helpful. He went above and beyond on more than one occasion and always had a smile and great attitude. Thanks Carlos!
  • 97.14% Satisfaction Rate
    Review 5 of 50: Staff Goes Above and Beyond!
    The managers at this property are bar none the best I have ever come across. Amber made all the paperwork very simple even though I was out of town with no questions unanswered at move-in. Coming into town I was delayed due to a storm, and Alycia was here an hour past closing time, when I left, on a Saturday with a smile on here face. I finally had to tell her everything else could wait until Monday. The absolute best move-in experience I have ever had!
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    Review 6 of 50: Improvements
    The steady flow of improvements is fabulous! The new lighting system in the parking garage is the best yet, and greatly appreciated!
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    Review 7 of 50: EXCEPTIONAL
    From day one, Alysia Rios is and has been a pleasure to deal with! She goes about her work efficiently and with a smile on her face. Have truly enjoyed our interactions. A smart and knowledgeable gal, I am impressed by the way she worked with me to make sure the right apartment was offered. Rented the apartment she suggested sight unseen. I might add, I love my apartment! Since moving in, she continues to be helpful and enthusiastic answsering questions which has been great, especially since the move here was from out of town. Alycia is definitely a great asset to the Parkside Management team. Wow! So remarkable! This girl deserves a raise!!!!
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    Review 8 of 50: Great response on service call
    This past Sunday our air conditioning system shut down; completely! We phoned the office and placed a call requesting immediate response for service. Ernie (our hero) phoned within ten minutes! He knew exactly the problem, and walked me through the fix. Fabulous response!
  • 94.29% Satisfaction Rate
    Review 9 of 50: Love living here!
    Rocio and her team of professionals are amazing. We've lived here going on 3 years and couldn't be happier with their response time to issues. I always feel that Rocio and her staff care about their residents!
  • 97.14% Satisfaction Rate
    Review 10 of 50: Parkside is great..no really, they're great!
    The office staff: Rosie, Amber, Shelley, and Alycia are all fantastic, friendly, and efficient. My wife Jenny and I love living here and plan on sticking around.
  • 97.14% Satisfaction Rate
    Review 11 of 50: Parkside is great..no really, they're great!
    The office staff: Rosie, Amber, Shelley, and Alycia are all fantastic, friendly, and efficient. My wife Jenny and I love living here and plan on sticking around.
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    Review 12 of 50: Leasing Office- Shelley Gribbin
    Dear Shelley, Thank you so much for being patient with me and helping me find an apartment with which I expect to be very happy. You gladly answered all my questions and satisfied my misgivings at every point of our negotiations. Your steady, friendly, professional approach instilled confidence in me that you really wanted me to be happy with my selection. I look forward to having a long satisfying relationship with you and So7. Thank you for going the second mile in finding me the unit that meets my requirements. Sincerely, Morris Matson
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    Review 13 of 50: The Staff is AWESOME
    I have just recently moved to Parkside, and the staff has been incredible. Amber has been amazing!!! She has answered all of my questions promptly and has helped me get everything lined up with electric and water and all of that jazz. Even when I have emailed her way too many times in a day, she is always so nice and happy to help. When I picked up my keys, the staff made an effort to welcome me and make me feel at home. I am so happy to call Parkside home!!
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    Review 14 of 50: satisfaction with service
    Joe is awesome ,on time with taking care of things ...so is Alex. Rosie and Shelly are very welcoming and take care f this place. the rest of staff are nice..you have a great team
  • 82.86% Satisfaction Rate
    Review 15 of 50: Current Resident Review
    I've lived in this apartment complex for over two years with no issues. Great community near favorite restaurants! Right by the Trinity River and Fort Worth festivals. Definitely recommend!
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    Review 16 of 50: Office Manager
    Joe has been on board for just a little while and I have enjoyed working with him on problems.
  • 88.57% Satisfaction Rate
    Review 17 of 50: Great service
    Appreciate Joe coming so quickly to repair my little plumbing issue. Means a lot to get things taken care of in a timely manner.
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    Review 18 of 50: Ceiling fan fixed
    Thank you Joe for getting my ceiling fan fixed. Great job.
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    Review 19 of 50: Lovely place to live
    Have lived here several years and very happy with my beautiful living space and the responsive and friendly management and services.
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    Review 20 of 50: Excellent!
    We have lived here for over 2 years and are only leaving next month to relocate to a new area of North Texas. Parkside is by far the best option in west 7th and the staff are always friendly and helpful. I must give Rocio a special shout out for all her help in the past few months., as we prepare to relocate with a newborn. She has answered questions promptly and made the relocation process very smooth so far. This week our washing machine broke and the next available opportunity to repair wasn't for a few days. Understanding how crucial it was to have access to a washer with our newborn son, Rocio allowed us to use the machine in the show apartment until ours was fixed. Thank you Rocio, you really went above and beyond to help us!
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    Review 21 of 50: The Best of West 7th
    I've lived here a year and It's a great place with cool people. Social pool and separate rooftop pool. Laundry drop off and delivery. Social events. My unit has a killer view of the Fort Worth skyline. Garage storage units are a huge added benefit. 5 restaurants within the complex and walking distance to all of the West 7th neighborhood.
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    Review 22 of 50: The place to be!!
    Great location, great amenities, caring staff!!!!
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    Review 23 of 50: Leasing consultant
    Its been 3 months here and I couldn't ask for a better location. Its peaceful and quiet yet you can always walk into the plaza below and find yourself at a few places to eat/chill. I am a busy medical student so I rarely get a chance to take advantage of all the amenities except for the coffee shop below, Mudsmith. Despite the hectic days, the leasing consultant, Shelley always checks in with me and knowing my need for caffeine and fondness of Mudsmith, she surprised me with some gift cards to the coffee shop below! I really felt she went above just being someone who listens to your concerns but she actually did something about it. I'll get off my horse and go back to studying but I really do feel like the environment is comforting with awesome staff and neighbors that makes this already nice place, even better.
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    Review 24 of 50: So 7th Experience
    Parkside So.7 is a fantastic place to live. There are plenty of things to do nearby, while being within walking distance to parks, restaurants, nightlife, and a grocery store. The staff is friendly and personable. While searching for a new place to move, I happened to stop by So.7th by chance on a Saturday after 4:00 pm and met Rocio, the Assistant Manager. She was fantastic, and offered to allow me to accompany her and another couple on a tour of the property. After the tour, I was impressed, and very interested. Though it was after closing time for the office, Rocio took the time to explain to me the details of the property and rates, and offered me a deal that I could not refuse. The paperwork was easy, and I was able to complete all the necessary paperwork online, and had the lease signed by that Wednesday afternoon. The amenities and location are great, and I look forward to living here for some time to come.
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    Review 25 of 50: Very Excited to Live Here!
    Moving from another local West 7th urban apartment to Parkside has been very smooth! The staff here are very helpful and accommodating to your individual needs. One of the managers, Rocio Juarez has gone above and beyond to make this move very easy for me! I would definitely recommend Parkside SO7 to friends and family!
  • 85.71% Satisfaction Rate
    Review 26 of 50: Staff courtesy and professional skills are excellent here
    I am a resident and I have to praise the staff for their courtesy, support, kindness and professional qualities, in particular Niels Hansen and Rocio Juarez. They have fully supported my recent move from one unit to a bigger one, adjusting the community schedule (to renovate the unit) to perfectly fit mine and providing all the help and support that made my move really smooth and seamless. I have really appreciated their responsivity to all my request and all the effort they have put at supporting all my needs and checking on me to make sure everything was going in the best possible way. I felt like they really cared about me and I want to thank them for this and for all the help they provided.
  • 97.14% Satisfaction Rate
    Review 27 of 50: Resident
    Nice place to live.
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    Review 28 of 50: Love Parkside SO7 Living
    We moved in last year and could not be happier!! Great location, great living, great environment.
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    Review 29 of 50: Great Experience
    Let me start by saying this property is BEAUTIFUL. A pool, lounging areas and a Nice 24 hour gym. Parking Garage. The staff is welcoming and will respond to any questions via email and/or phone within minutes/hours in the same business day. The application process is also super user friendly I may add. Rocio, the assistant property manager has done an amazing job helping me out with my move in at the end of this summer. With an amazing staff and in the heart of 7th I'm sure I will continue to have a great experience here.
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    Review 30 of 50: Fantastic Staff!!!
    I just can't say enough about the staff and kindness of Rocio and Shelley in the leasing office. I am just in the process of moving in to the Parkside Urban Apartments and they have been so helpful in explaing leasing process, fees, and showing us the amentities. We have been viewing apartments in the area for over a month and none of them were as friendly and impressive as Parkside. The moment Shelley showed us the apartment and the property we fell in love. The staff walked me through the process and helped me correct my move in date mistake. I am so excited about being a future resident!!!
  • 85.71% Satisfaction Rate
    Review 31 of 50: Happy Resident
    My apartment is just what I was looking for. Living in an urban apartment space noise is to be expected and there are ways to deal with it. I feel very secure living here as a single person. Niels was very helpful and kind throughout rental process! Rosio is quite also very kind and helpful. Olidy has tended to issues with a quick response time. I am quite happy in my new apartment!
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    Review 32 of 50: Great Staff
    Thank You Parkside So7 Staff Rocio & Tori For Making Me Feel Welcome To My New Home!!! Communication is The Key To Everything!!! =)
  • 91.43% Satisfaction Rate
    Review 33 of 50: Great Place to Live
    So7 Parkside is an awesome place to live. It's in a great and convenient location. The management team is accommodating and friendly. I'd really recommend living here!
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    Review 34 of 50: Great staff
    Just extended our lease at this prime location. Rocio in the leasing office has been a great help in our transition from suburban to urban living and very responsive to every request. Our dog loves the park and we love living at Parkside So7.
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    Review 35 of 50: Property Management & Maintenance
    The management and maintenance staff at Parkside are fantastic! The property manager, Niels, is extremely accessible. Both he and his staff go above and beyond; very responsive too. They have checked on packages for me while away, recommended maid services/cleaners and often reserve community rooms for my client meetings. Also, the maintenance crew is great. They are quick to follow-up on the maintenance orders and respectful of my working from home while they do their work. Thank you!
  • 91.43% Satisfaction Rate
    Review 36 of 50: Olidy - Maintenance Supervisor
    I would like to recognize our property maintenance supervisor, Olidy. "O" truly places the residents needs top priority and quickly manages our needs. He is extremely responsive and knowledgeable no matter how small and or big our need is with the unit. He is a pleasure to interact with even when things are great and no maintenance is needed. I always feel that he puts the residents "first". Thanks "O" for all you do. Kim Thomas
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    Review 37 of 50: Wonderful
    We moved one month ago from Toronto to Fort Worth and we feel that we couldn't find a better place to live with our twins. Beautiful neighbourhood, shops and restaurants really close. The staff is really friendly and always ready to help (principally Rocio, the person who help us with our moved, sooo nice). The units are modern and carefully attended. All the amenities and the pool are amazing. When we arrived we found everything really clean and in perfect condition. We really recommend this place to live. Thanks Rocio for all your help.
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    Review 38 of 50: Great complex to live
    Been here for almost 3 years because it's a great property.. The amenities are nice and the staff is helpful.
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    Review 39 of 50: Amazing location and Staff.
    Tori is the absolute best. Great service and staff overall
  • 97.14% Satisfaction Rate
    Review 40 of 50: Great place to call home!
    We moved here from D.C. last summer and couldn't be happier. Great location, very nice apartments, wonderful amenities including a top-notch gym, and the staff is absolutely fantastic!
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    Review 41 of 50: Modern & Elegant Living
    I recently moved to this complex 6 months ago. I am a empty nester. I sold my home and decided to live downtown. I am so thankful I came to this community! The staff is knowledgeable, friendly and always place the tenants first! The location is perfect to FW downtown and freeways to easy access to DFW area. I love the amenities. Also, I feel safe. If you are looking for a modern style living with upscale quality, this is the complex for you. I highly recommend.
  • 94.29% Satisfaction Rate
    Review 42 of 50: Amazing Apartments
    I just moved in and I love this location, the view, the amenities, the layout, and of course: the staff. Special kudos to Niels Hansen who has been exceptional during my leasing arrangements and move-in. Cheers MLB
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    Review 43 of 50: Highly recommend.
    I lived at these apartments for about a year. Great location, staff, and neighbors. The management staff is always helpful and throughout my lease, I never had one problem. I would recommend these apartments.
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    Review 44 of 50: Such professional and kind staff!
    We have been so impressed by the staff at So7. We knew this apartment was the perfect fit for us immediately in working with the upbeat, kind, and professional staff they have. We worked with Rocio and she was the best! So happy about the decision we made to live at So7, thank you Rocio for all the time you spent with us and helping us find the perfect apartment! Would recommend this complex to anyone.
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    Review 45 of 50: Tori and Rosie
    Tori and Rosie are such a delight to work with! They have made my transition to my new home feel like home. They are always in a great mood and happy to help me with all of my questions. I would recommend Parkside to anyone looking for a new place to live.
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    Review 46 of 50: Wonderful Experience
    I have had a wonderful time living at Parkside So7. From the start, the office staff was extremely helpful and the unit is beautiful. I would recommend this play to anyone and everyone! Great location, great amenities. I am sad to leave.
  • 94.29% Satisfaction Rate
    Review 47 of 50: Love our home!
    My husband and I decided to try a little urban living for awhile, and although we miss our house and view, we have settled in to Parkside So7 and love it. Why? The convenience of being near work, restaurants, shopping, the cultural arts district, a thriving downtown, and Trinity River, Park and trails. The management and custodial staff have been outstanding, the amenities are great, and the garage parking for Phase 1 is wonderful. We do get a little too much noise on weekend nights from Barcadia, which just happens to be about 50 feet from our condo (yes, we should have known better!). Overall, we find urban condo living at Parkside So7 quite exciting!
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    Review 48 of 50: Impressed
    I can honestly say that the initial move in what a bit rocky due to unforeseen and unexpected delays on the So7 end but they absolutely made up for that. They came back with an apologetic answer to offer assistance on the first months rent as well as their top notch customer service from upper management down as well as their quick responses from the maintenance team. Overall I am completely satisfied with this complex and the staff.
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    Review 49 of 50: Luxury Urban Living
    I just moved in a few weeks ago and love my home here at Parkside So7. The location cannot be beaten. You are walking distance to everything; (bars,restaurants, grocery stores, gym) and also walking distance to 47 miles of Trinity Trails. The Community is brand new and the staff is very friendly. You also have direct access to a parking garage which is very convenient. Overall, a great place to live and I highly recommend you checkout Parkside So7. You wont be disappointed!!
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    Review 50 of 50: Great location!
    Great staff, amenities and location!